Logon to the sales portal server and enter the provided login credentials
CRM and Sales and Module
The sales portal consists of a dashboard with a CRM-Sales module and a collaboration module
Common Features
a. Search and Export option
1. The “Search Field” is a grid search that works as a multicolumn search for the sales representative's input
2,3. The “Export PDF” option enables the user to export all the data and also can be exported in an excel format
b. Change date range
The “Change date range” feature enables the user to select the specific date range to display the data. The custom range allows the user to select a particular date range
c. Column chooser, New and Save option
The "Column Chooser" option affords the user the capability to either include or exclude columns as desired
The small box with drop down is used to select the no of rows to be displayed
The “Save Option” is used to save the modification in the grid
d. Global Search
The “ Global Search” Field on top allows the user to search tasks, invoices, and other fields using the respective code, task no, invoice#, according to the selected item
CRM and Sales Module
1.Calendar
The calendar menu displays all the appointments with the customers and suppliers
The “New” option allows users to create a new appointment
2.Products
The “Change date range” option enables the sales representative to select the specific date range to display the data. The custom range is used to select a particular date range
The “Filter” option provides the view on products by selecting particular product classification and product type
The small box with a drop down is used to set the row view
The save view option is used to save the changes made for column or row order and filter option
Click on the “New” option to create a new product
1.Catalog view
Select the category from the drop down
Enter the product specific to the category, or by selecting all categories it searches all the products when a keyword is entered by proceeding with the search option
Search option helps user to search a specific product
The small box with a drop down is used to customize the catalog view by selecting the number of rows for a display
The row scroll option at the right bottom used to display the next page
3.Customers
The “Change date range” option enables the sales representative to select the specific date range to display the data. The custom range is used to select a particular date range
The “Search Field” is a grid search that works as a multicolumn search for the input
The “Column Chooser” option is used to include and exclude the columns for a display
Export all data to Excel
Click on the “Export PDF” option to export the data in PDF format
The “Filter” option enables the user to list the customers
The “New” option is used to create new customers
Kanban view
Kanban view is a visual project management approach, representing workflow stages, enabling teams to track and manage work progress efficiently. It emphasizes real-time collaboration and provides clear insights into task status
The “Change date range” option enables the sales representative to select the specific date range to display the data. The custom range is used to select a particular date range to display the view
The “Filter” option allows the sales representative to view assigned customers separately
“View by” option is used to select the visibility of customers by stages, country, tasks and other view options
The “New” option is used to create new customers
4.Prospects
The “Prospects” menu lists all the leads and prospect details of the respective sales representative
The “change date range” option is used to view the leads or prospects created with the specific time range
The “Search Field” is a grid search that works as a multicolumn search for the input
The “Column Chooser” option is used to include or exclude the columns for display
The “Export Excel” option is used to export all the data to Excel
The “Export PDF” option is used to export all the data in a pdf format
The “Filter” option enables view on the assigned prospects
The “Save View” option is used to save the customized settings views
The “New” option is used to create a new prospect
Prospects Kanban View
The Kanban view provides all the leads / prospect details along the stage process
The “Filter” option enables the user to view the prospects assigned to sales representatives
The “view by” option allows you to view the prospect by selecting different headers based on sales representative, prospect stage, Country, Grade, Source, and priority
5.Contacts
The contacts option displays all the prospects and customers details assigned to the respective sales representative.
The “change date range” option is used to sort the customer or prospects based on the date range.
The “Filter” option allows the user to have an individual view on the customer and prospects by selecting the option from the drop down
The “Save View” option allows the user to save the customized settings on the screen
6.Sales Pipeline
The “Sales Pipeline” menu displays all the prospects respective to the sales representative.
The “Change date range” option is used to select the date range to list the prospects, the custom range option displays the data for the provided date range.
Search option help users to search a specific Sales Representative or a prospect.
The “Column Chooser” option is used to include and exclude the columns.
The “Export” option is used to export all the data into a PDF format.
The “Filter” option enables the sales representative to view the prospects details by selecting the check box
The “Save View” option allows the user to save the customized settings on the screen
The small box with a drop down at the left bottom is used to set the row view
Click on the “New” option to create a new sales pipeline
a. Pipeline Kanban view
The “Pipeline Kanban View” displays all the prospects with the stage process
The “Filter” option enables the sales representative to view the prospects details by selecting the check box
The “View by” option enables the sales representative to view the prospects by selecting different headers
The “Save” option is used to save the row or column modification
The “New” option is used to create a new sales pipeline
7.Sales Quotation
The “Change date range” option is used to select the date range to list the sales quotation, the custom range option displays all the sales quotations for the provided date range
The “Search Field” is a grid search that works as a multicolumn search for the input
The “Column Chooser” option is used to include or exclude the columns for display
The data can be exported into both pdf and excel formats
The “Filter” option is used to select the transaction type to view the quotations
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views that are made for date range, and rows
The “New” option is used to create a new sales quotation
Creation of new sales quotation
Click on the “New Sales Quotation” menu, select customer / prospect
Click on Browse items option to select the products, Add Line item allows the sales representative to directly select the items by entering the product code and clicking on the create option
8.Sales Order
New sales order option enables the user to create a new sales order
The browse item option allows you to select the product, select the customer and click on create option to create a new SO
The “Add line item” option enables the sales rep to select the products directly using product code to create a sales order
Click on create option to confirm the creation of SO
All sales order
The “All Sales Order” option displays all the open sales order sales orders
The “Change date range” option is used to select the date range to list all the sales orders, the custom range option displays all the sales orders for the provided date range
The “Column Chooser” option is used to include or exclude the columns for display
The data can be exported into both pdf and excel formats
The “Filter” option is used to select the transaction type to view the quotations
The “Save view” option is used to save the modified views that are made for date range, and rows
The small box with a drop down at the left bottom is used to set the row view
The “New” option is used to create a new sales order
Members Orders
The “Membership Orders” display all the SO related to membership orders
The “Change date range” option is used to select the date range to list all the sales orders, the custom range option displays all the membership sales orders for the provided date range
The “Search Field” is a grid search that works as a multicolumn search for the input
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The “Filter” option is used to select the transaction type to view the quotations
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views that are made for date range, and rows
The “New” option is used to create a new membership SO
Search the membership customer and enter the PO#
Products can be selected either using “Browse items” or “Add Line items”
Click on the “Create” option to create a new SO
Webstore Order
The webstore order option enables the sales rep to view all the web placed orders.
The “Change date range” option is used to select the date range to list all the webstore orders, the custom range option displays all the sales orders for the provided date range
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The “Filter” option is used to select the transaction type to view the quotations
The small box with a drop down at the left bottom is used to set the row view
The “New” option is used to create a new webstore order
The “Save view” option is used to save the modified views that are made for date range, and rows
9.SO Kanban
The “SO” Kanban View offers a comprehensive and detailed overview of sales orders, encompassing crucial information such as the sales Order number(SO#), delivery date and customer details
The “View by” option is used to select the visibility of sales orders by stages, country, suppliers and other view options
The “Change date range” option is used to select the date range to list all the sales orders for a Kanban view, the custom range option displays all the orders for the provided date range
16.Sales Invoices
All sales invoices
The “All sales invoices” enables the sales representative to view both open and paid sales invoices separately
The “Change date range” option is used to select the date range to list all the sales invoices, the custom range option displays all the sales invoices for the selected date range
The “Search Field” is a grid search that works as a multicolumn search for the input
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views for date range, and rows
11.Task Requests
List View
The “Task Requests” menu is used to view all the task requests, all the open and closed tasks can be viewed separately by selecting the appropriate check box
The “Change date range” option is used to select the date range to list all the tasks, the custom range option displays all the tasks for the selected date range
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The “Filter” option is used to select the transaction type to view the tasks
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views for date range, and rows
The “new” option is used to create a new task request
Kanban View
The “Kanban View” offers a comprehensive and detailed overview of tasks ,encompassing crucial information such as the task number, progress, summary, assigned and escalated to details
The “Change date range” option is used to select the date range to list all the tasks, the custom range option displays all the tasks for the selected date range
“View by” option is used to select the visibility of tasks by stages, tasks status, customer, process stage, and other view options
The “Filter” option allows the sales representative to view the open and closed tasks separately by selecting the check box
The “new” option is used to create a new task request
12.Appointments
The “Appointment” menu displays all the scheduled appointments.
The “Change date range” option is used to select the date range to list all the meetings, the custom range option displays all the tasks for the selected date range.
The “Column Chooser” option is used to include or exclude the columns to display in the grid.
The data can be exported into both pdf and excel formats.
The “Filter” option enables the sales representative to view the past and pending appointments.
The small box with a drop down at the left bottom is used to set the row view.
The “Save view” option is used to save the modified views for date range, and rows.
The “new” option is used to create new appointments.
Search for the customer, enter the summary and provide the additional details
Select the date and time, click on create option to create a new appointment
13.Reports
The “Reports” option enables the sales representative to view all the respective sales transactions,sales order,invoices,quotes, back order and other reports option
Collaboration Module
The collaboration module displays a dashboard with multiple menu options
14. Projects
The “Projects” menu option displays all the open projects
The “Change date range” option is used to select the date range to list all the projects, the custom range option displays all the tasks for the selected date range
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views for date range, and rows
The “new” option is used to create new projects
Click on New > Project code > Description > Project code >Parent project code> Select the customer > click on create
Select the project code to open the project and project status can be closed once the project is completed
The “Project Analysis” menu displays the details and progress of the project.
Select the project and click on “Go” to view the particular project’s analytics.
The tasks option allows you to view project related tasks.
16. Task Request
List View
The “Task Requests” menu Lists all the respective users assigned and escalated tasks
The “Change date range” option is used to select the date range to list all the tasks, the custom range option displays all the tasks for the selected date range
The “Column Chooser” option is used to include or exclude the columns to display in the grid
The data can be exported into both pdf and excel formats
The small box with a drop down at the left bottom is used to set the row view
The “Save view” option is used to save the modified views for date range, and rows
The “New” option is used to create a new task request
Kanban View
The “Kanban View” offers a comprehensive and detailed overview of tasks ,encompassing crucial information such as the task number, progress, summary, assigned and escalated to details
The “Change date range” option is used to select the date range to list all the tasks, the custom range option displays all the tasks for the selected date range
The “Filter” option allows the sales representative to view the open and closed tasks separately by selecting the check box
“View by” option is used to select the visibility of tasks by stages, tasks status, customer, process stage, and other view options
The “New” option is used to create a new task request